the purplekitten

random musings

Call-centre-operative-baiting..

I have an inherant sympathy for the poor person calling from a call centre. Unless you are particularly masochistic and enjoy daily abuse and rejection, it cannot be a pleasant job to do.

My husband, on the other hand, feels no such compassion. It gives him great pleasure to wind up the poor unfortunate caller, admittedly to my very great amusement.

For example, we just received a call from Tiscali, attempting to sell us some kind of telephone service. Obviously I only heard the local end of the call, but it went something like this:

Phil: Yes, I pay the BT Bills. I love paying the BT Bills. B-T- British Telecom. BT. Yes.
*pause*

Phil: Oh, no calls - don’t make ‘em. I just have a telephone to receive calls.

*pause*

Phil: Oh no, they pay *me* money, something like £10 a month. Just for having a phone.

*pause*

Phil: It was lovely to hear from you too. Goodbye.

This conversation was conducted in an especially British voice - like a Wing Commander chappie in a war film.

I, of course, was giggling uncontrollably, so apparently the lady on the other end sussed that there was Humour involved.

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